Shipping & Returns
*Sets are excluded from promotional code sales. Items marked Final Sale are considered final sale and cannot be returned. Gift with purchase promotion cannot be applied to previous orders and gift with purchase orders are not subject to price adjustments.
Mott50 processes orders Monday through Friday. Due to high order volume and COVID-19 safety precautions, please allow 2-5 business days for us to process your order and ship it out to you. Once you place your order, no changes can be made as your order automatically enters our warehouse processing queue.
We currently offer FREE standard shipping for all orders delivering to the US. The average delivery time is 5-8 business days, but in some cases can take up to 15 business days. The estimated delivery date is not guaranteed and additional courier delays may occur due to unknown circumstances outside of our control.
If an exact delivery date is needed please choose another shipping option. We do not ship on Saturday or Sunday and some carriers do not offer Saturday delivery.
If you would like to receive your order faster, we have the following shipping options:
Express Shipping (Estimated delivery in 2-4 business days – orders must be placed before 11am CT to ship same day): $35
Expedited Shipping (Estimated delivery in 1-2 business days – orders must be placed before 11am CT to ship same day): $45
We strive to have orders shipped the same day if the order is placed before 11:00am CT. All orders placed after 11:00am CT will be shipped the following business day. We ship with multiple providers and use the provider that has the fastest transit time to the package destination!
International shipping is a flat rate fee of $50. Typical shipping times are 3-7 days, however customs processing could delay delivery times. Mott50 does not collect any customs fees, import duties, tariffs, or similar taxes when you place your order. These fees are determined and collected by your government and Mott50 is unable to predict fee charges for you. You will be asked to pay the fees at the time your shipment is released to you.
We have temporarily stopped shipping to the following countries due to COVID-19 restrictions: Bermuda, Cayman Islands, Ireland, Kuwait, Oman, Philippines, Qatar, Saudi Arabia, United Arab Emirates.
Enjoy extended holiday returns until January 31, 2021, for orders placed between November 1st and December 24th. Due to peak holiday season and Covid-19, it will take up to 3 weeks from the day you send your return back for it to be processed. We appreciate your patience and understanding.
We gladly accept returns received within 30 days of placing your order for items not worn, altered, or washed . All returns must include original packaging supplied by Mott50 (hangtag, liner and poly bag with label). All returns will be credited to the original method of payment. We will notify you via email once your return has been processed.
When shipping your return back to us, you have 2 options:
- A return label will be included in your package. Using this label to conveniently ship your return back to us will incur a $7.00 restocking fee. This label is for use in the United States only. If you choose to use the pre-paid return label provided, we recommend you write the tracking number down for your records. For faster processing, please write your order number on the label. Please note, because of the convenience label shipping method, your package may take up to 15 days to arrive at our warehouse.
- Ship via a carrier of your choice. If you would like to send back the return package on your own, please use the below shipping address:
2401 Edgewood Ave S
St Louis Park, MN 55426
**Final Sale items cannot be returned and are non-refundable. Prices as marked. If you return a final sale item, it will be mailed back to you.
On the rare occasion that you receive an item that is not in perfect condition or if you experience an issue with our product, please contact [email protected] We will gladly look into this further if your order was placed in the last 6 months.
The health and safety of our Distribution Center team is of utmost importance. Due to COVID-19, we are taking additional precautions and have implemented rigorous health and safety procedures at our distribution center. As a result we are working with a smaller staff at our returns desk and it will take up to 3 weeks from the day you send your return back for it to be processed. We appreciate your patience and understanding.
We do not provide return labels for orders made outside the United States. Return packages must be shipped by the customer to the following shipping address:
2401 Edgewood Ave S
St Louis Park, MN 55426
In order to process your order refund quickly, Mott50 is no longer accepting exchanges. If you request an exchange on your return paperwork, the shipment will be processed as a return. All returns will be credited to the original method of payment. No exceptions.
Discounts and special offers Policy
Purchases made using one-time use coupon codes and special offer discount codes are not eligible for further discounts. This includes but is not limited to Hump Day Deals, seasonal sale codes, newsletter sign-up offer and partner discount codes.
Price Adjustment Policy
If your Regular priced item goes on sale within 7 days of your initial order, we would be happy to make a one-time price adjustment for that item.
Sale and Final Sale items are not eligible for any further price adjustments after a Discount/Promotional Code is used.
Only one Discount/Promotional Code is allowed or will be honored on Mott50 orders.
Discount/Promotional Codes cannot be applied to previous orders.